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Common AppStoreConnect issues you should know how to fix

Bo Bleyl
3 min readJul 13, 2020

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I’ve had my share of frustration trying to upload build’s to AppStoreConnect or publish an existing build and then I run into a bug or “Please contact support” message. Hopefully, I can address a few of the most common issues that I’ve run into.

Bundle ID that never shows up: This is probably one of the more annoying bugs that Apple has. I’ve contacted their customer support about this one a few times in the past, but they claim that it simply “shouldn’t happen”. That doesn’t mean it won’t however.

When creating a new app you have to insert a Bundle ID that connects your project to your new app. Sometimes however the bundle ID that you want to use won’t show up in the drop-down field seen above.

The fix: Go to https://developer.apple.com/ and then click on “Account”. If you aren’t signed in, sign in to your Apple account and then click “Account”.

In the top left, you’ll see a menu for “Program Resources”. Click on the button for “Certificates, IDs & Profiles” as seen below.

Next, navigate to the “Identifiers” page. Then click on the plus button to add a new identifier.

Select “App Id’s” for your identifier type.

You should then see a page where you can enter your description as well as your…

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Bo Bleyl
Bo Bleyl

Written by Bo Bleyl

Softare Developer @ Enterbridge. Father, Youtuber. Read More @ bleyl.dev

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